Policies

PRIVACY POLICIES
Shelf Company Services Australia Pty Ltd is strongly committed to protecting your privacy.
Integrity of information handling is a vital part of our company policies. Below is an
outline of that policy and assurance that whilst interacting with us in the preparation
of your orders for companies, trusts and all other associated work.

COLLECTION OF INFORMATION

Any personal or private information that is collected from you is in order to complete the required
forms and any other services requested by you in the normal preparation of company related
documents.

This information is required by various government agencies. Your personal information is not used
for any other purpose but for the correct completion of required documents by the relevant
authorities in order to but not limited to registering companies.

Any information that is collected is stored for a limited time in document format and from then in
an electronic data base.

Your personal information will not be disclosed to any third party other than those which would be
required to complete the services that you have requested or unless Shelf Company Services
Australia Pty Ltd is required to by law.

Under no circumstances will Shelf Company Services Australia Pty Ltd Sell or receive payment for
disclosing your personal details.

RETURNS & REFUND POLICIES

Returns
Any product or service returned to Shelf Company Services Australia Pty Ltd due to an error on the
part of the purchasers that has been correctly complied as per the original instructions
of the purchaser shall be charged an additional fee that fairly reflects the time
required to amend the error.
Shelf Company Services Australia Pty Ltd will not be held liable for any mistake or
misunderstanding on behalf of the purchaser made in relation to any law pursuant to the supply of
any product or service purchased and subsequently delivered as per the specifications of the
original order.
Any product or service returned to Shelf Company Services Australia Pty Ltd due to an error on our
behalf will be corrected at our expense to the specifications originally communicated by the
purchaser as soon as possible.
Refunds
Shelf Company Services Australia Pty Ltd provides products and services that meet each purchaser’s
specific requirements. Shelf Company Services Australia Pty Ltd does not provide refunds for
products or services correctly supplied according to the request of the purchaser.

SECURITY
Shelf Company Services Australia Pty Ltd operates secure data networks that are
designed to protect your privacy and security. We also have in place policies such as our
credit card details destruction policy. Which requires all references to customers credit
cards being destroyed on a periodic basis.

DELIVERY
Shelf Company Services Australia Pty Ltd will perform your requests in a confidential
and private manner from within our office and will be delivered via Couriers,
mail or email to an address of your choice within Australia.

Postal: PO Box 288 Nerang Qld 4211  Ph 1300 842 223

[email protected]